Forget about Physicial SIM cards - welcome to the next generation of mobile connectivity. See how eSIM works.
The following devices support eSIM installation via automatic online activation. If your device is not listed here, unfortunately it will not work with our Mobile eSIM packages. Please see our complete list of eSIM Compatible Devices.
Please note that your device must be unlocked and free of any carrier restrictions in order to install eSIM data plans!
TalkTT eSIM will only work within coverage of plan you have purchased. For example, if you buy an eSIM plan which covers US/Canada/Mexico, you cannot use it in Japan or China. You only can use it anywehere within US/Canada/Mexico.
We do not record your device location or web browsing activity. Your browsing activity is completely private.
As required by law, we keep records containing only the time, data (Megabytes) consumed, and cellular provider of each data connection.
No. Smartphones that support eSIM data plans use them alongside traditional cellular plans. eSIM plans are designed to be used as an add-on to your main phone plan, and they do not provide a phone number for calling or SMS.
Apple & Android The Wi-Fi Hotspot / Internet Sharing feature is currently available with all Prepaid plans, including Apple iOS and Android smartphones.
Troubleshooting Wi-Fi Hotspot
If you are unable to access Wi-Fi Hotspot on your device with a TalkTT eSIM plan, please try to restart the phone. Sometimes this is required after installing the eSIM for the first time, to fully initialize the network settings and feature availability.
Local Network Restrictions
The availability of Wi-Fi Hotspot ultimately depends on the local network operator, and may be restricted in some situations. Although the Wi-Fi Hotspot feature should be available in all regions on all eSIM plans, unfortunately we cannot guarantee availability in every possible situation.
Yes, most eSIM-compatible devices support multiple eSIM data plans installed at the same time.
Please note that only one physical SIM and one eSIM can be active at a time (also called Primary and Secondary Data Plan). You can toggle eSIM Data Plans on/off to switch your Secondary Data Plan, without deleting each eSIM.
For more detailed information about using multiple eSIM cards and secondary data plans, please refer to your device documentation, as features vary somewhat between devices.
Yes, you can add data from multiple countries to an eSIM at any time from your TalkTT account.
Typically it takes less than 20 seconds to activate new eSIM data plans on our partner networks, depending on the coverage in your location. When you receive your activation email with your QR code, it is ready to activate!
You can add more data to an eSIM at any time from your TalkTT account.
You can change plans, add, or remove data in specific countries at any time. Simply log in to your TalkTT Account to make changes.
Yes, in fact we recommend it! When you order an eSIM, you can select the Starting Date for the data package. The data won't be available on our partner networks until the date you choose.
This makes it easy to plan your trip in advance, and have the eSIM ready to go. If you select a future activation date, your eSIM will be sent to you immediately, while your data plan will activate on the selected activation date.
You can view you current data usage any time by logging in to your TalkTT Account. Simply go to Plans and check your Data Usage under the corresponding eSIM.
Our eSIM plans do not include a local phone number, but don't worry!
After activating an TalkTT eSIM, you can continue using your phone number to send and receive calls and text messages (SMS). Your new eSIM plan will be used for data only, saving you expensive roaming fees.
If your data plan doesn't work or can't be installed on your device, we will provide a 100% refund, no questions asked. This guarantee applies only to faulty data plans with no data usage.
Any Prepaid eSIM plan which has been activated successfully on your device, or any eSIM plan which starts to consume data over any period of time, will be deemed to have been successfully provisioned and activated on the network, and will be non-refundable.
If you have any questions about using our app, please open our app, then go to "Settings"->"Contact Us" to leave message to us or write email to support@talktt.com . We will get back to you as soon as possible. Thanks.